Culture is defined by the worst behaviour leaders are willing to tolerate.

Small moments matter.

Interruptions in meetings.

Dismissive tone.

Micro-aggressions.

Silent intimidation.

Individually, these moments may seem minor. But over time, they create behavioural debt – quietly damaging trust, collaboration, and psychological safety.

Left unchecked, the impact shows up as disengagement, burnout, resignations, and avoidable risk.

This practical, leader-focused session tackles the real cost of unchecked ‘brilliant jerk’ dynamics and helps you set a clear tolerance threshold before these issues become part of the legacy you leave behind.

Because talent is never an excuse for bad behaviour.

What we’ll explore:

• How tolerated behaviour becomes behavioural debt
• Early signs that team culture is slipping
• Why leaders hesitate to challenge toxic behaviour
• How to reset expectations

You’ll leave with:

• Practical language to address behaviour in the moment
• A simple 3-step boundary setting tool
• Techniques on how to interrupt toxic dynamics in real time
• Tools to protect team standards and psychological safety

Who should attend:

• People leaders, managers, and supervisors
• Senior leaders responsible for culture and engagement
• HR and People professionals supporting behaviour change
• Anyone leading teams where collaboration and respect matter

Come ready to challenge what gets tolerated, and leave with practical tools to protect your culture, reinforce your standards, and lead with greater consistency and courage.