Who needs this learning?

This session is for HR professionals and managers who may have responsibility for dealing with a grievance.

Why is this learning required?

Handling grievances in a quick and efficient manner can be extremely beneficial to an employer – you can maintain good employment relationships, prevent small issues escalating to big problems and avoid claims in Employment Tribunals.

Learning Outcomes

• • Understand and define what a grievance is.
  • Identify the reasons for grievances.
  • Understand the principles of constructive unfair dismissal.
  • State the grievance process.
  • Carry out a grievance hearing.
  • Recognise possible outcomes.