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Conflict Resolution Training

29 March @ 9:30 am - 11:30 am

£82.50

Who needs this training?

All care staff working in the care industry who may be confronted by someone who is hostile or angry and requires sensitive de-escalation.

 

Why is this training required?

This training is described by Jersey Care Commission, (“JCC”), in their care standards, as a statutory and mandatory training requirement for staff working within the care industry.

 

Learning Outcomes

    • Recognise common causes of conflict, warning and danger signs.
    • Understand different styles of communication in order to resolve the conflict.
    • Know how to conduct real-time personal safety risk assessments.
    • Understand the principles for de-escalating the conflict.
    • Gain a range of skills to reduce and manage angry and aggressive behaviour.
    • Understand the use of ‘reasonable force’ as a last resort.

Tickets

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General Admission
£ 82.50 ex GST
Unlimited

Details

Date:
29 March
Time:
9:30 am - 11:30 am
Cost:
£82.50
Event Category:
Event Tags:
, ,

Venue

Law At Work Learning Academy
22-24 Seale Street
St Helier, Jersey JE2 3QG United Kingdom
+ Google Map
Phone:
01534 887088
View Venue Website

Organizer

Law At Work
Phone:
01534 887088
Email:
enquiry@lawatworkci.com
View Organizer Website

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