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Conflict Resolution (Diffusion and De-escalation)

15 November

£90.00

Who needs this training?

This course is suitable for both registered and support staff working within the care industry.

Why is this training required?

The aim of this course is to recognise different aspects of conflict that care staff may encounter and to understand and be confident in diffusing the conflict.  CPD Accredited.

 

Learning Outcomes

    • Recognise common causes of conflict, warning and danger signs.
    • Understand different styles of communication in order to resolve the conflict.
    • Know how to conduct real-time personal safety risk assessments.
    • Understand the principles for de-escalating the conflict.
    • Gain a range of skills to reduce and manage angry and aggressive behaviour.
    • Understand the use of ‘reasonable force’ as a last resort.

Tickets

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General Admission
£ 90.00 ex GST
Unlimited
General Admission
£ 90.00 ex GST
Unlimited

Details

Date:
15 November
Cost:
£90.00
Event Category:
Event Tags:
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Venue

Law At Work Learning Academy
22-24 Seale Street
St Helier, Jersey JE2 3QG United Kingdom
+ Google Map
Phone:
01534 887088
View Venue Website

Organizer

Law At Work
Phone:
01534 887088
Email:
enquiry@lawatworkci.com
View Organizer Website

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