Who needs this learning?

This session is for HR professionals and managers who may have responsibility for managing poor performance.

Why is this learning required?

The sooner you can deal with poor performers, the sooner you can prevent any lasting damage to either team performance or your reputation. And if you can help them turn it around and become successful, then it will actually enhance your reputation.

Learning Outcomes

• • Have an understanding of the legal issues in dealing with capability.
  • Understand what we mean by capability.
  • Be able to identify the causes of performance issues.
  • Know what a capability process should include.
  • Be able to make fair decisions on performance.
  • Understand the process for medical capability.