Managing performance and capability issues can be complex, particularly when legal considerations and fairness must be carefully balanced.

This half-day introductory workshop is designed as a knowledge session, offering an overview of how performance and capability matters are typically approached, and what Jersey organisations need to consider before taking formal action.

Who should attend?

• Managers with responsibility for people management
• Those involved in HR processes
• Anyone needing a clearer understanding of performance and capability in practice

No prior HR training is required.

What this session will explore

In this focused 2.5-hour workshop, we’ll cover:

• Legal considerations when dealing with poor performance
• What is meant by capability in an employment context
• Common causes of underperformance
• Key elements of a capability process
• How decisions relating to performance are typically assessed
• An overview of medical capability considerations

Why attend?

• CPD certified
• Gain an overview of performance and capability management within a Jersey legal framework
• Understand the principles behind fair and consistent processes
• Identify common risks and areas where issues often arise
• Use this session as a starting point for further HR and people management development

Important to know

This workshop is designed as an introductory session and provides an overview rather than detailed instruction. It’s designed to support knowledge and understanding, and to highlight where more in-depth training or guidance may be required.