Who needs this learning?
This session is for HR professionals and managers who may have responsibility for dealing with a grievance.
Why is this learning required?
Handling grievances in a quick and efficient manner can be extremely beneficial to an employer – you can maintain good employment relationships, prevent small issues escalating to big problems and avoid claims in Employment Tribunals.
Learning Outcomes
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- Understand and define what a grievance is.
- Identify the reasons for grievances.
- Understand the principles of constructive unfair dismissal.
- State the grievance process.
- Carry out a grievance hearing.
- Recognise possible outcomes.
For further details on this learning, and/or if you would like to enrol yourself or a member of your team on this learning, please call 887088 or email lorna.pestana@lawatworkci.com.