The Right Advice On: Managing Absence
2026-03-26 09:30 - 11:30 (Europe/Jersey) | Jersey Tribunal Office, 1st Floor, International House, 41 The Parade, St Helier, Jersey, JE2 3QQ, United Kingdom
Overview

Learn how to navigate the tricky waters of employee absence management with practical tips and expert advice in a relaxed setting.

Managing employee absence isn’t always straightforward. From understanding different types of absence to navigating legal considerations, it can be difficult to know where to start.
This half-day introductory workshop is designed as a knowledge session, offering a clear overview of absence management in Jersey and the key factors organisations need to consider.
Who should attend?

Managers with responsibility for people management
Those involved in HR processes
Anyone looking for a clearer overview of absence management in practice

No prior HR training is required.
What this session covers
In this 2.5-hour workshop, we’ll explore:

The main types of employee absence
How absence can impact teams and organisations
Legal considerations and common risks to be aware of
How absence is typically monitored and reviewed
Best-practice principles for handling absence issues fairly

Why attend?

CPD certified
Gain a structured overview of absence management in a Jersey context
Understand what good practice looks like – and where common issues arise
Identify when further guidance or more in-depth training may be beneficial
Use this session as a starting point for continued HR development

Important to know
This workshop is designed as an introductory session and provides an overview rather than in-depth training. It’s ideal for those looking to build knowledge before progressing to more detailed HR courses.

Click here to purchase tickets

The Right Advice On: Running a Disciplinary Process
2026-04-22 09:30 - 12:00, 2026-11-13 09:30 - 12:00 | Digital Greenhouse Guernsey, 2 Market Street, St Peter Port, Guernsey, GY1 1HB, United Kingdom
Overview

Learn the right way to conduct a disciplinary hearing and get practical tips that you can apply to your workplace immediately.

Who needs this training?
This half-day training is designed for those responsible for HR processes, including managers, in their organisation.
Why is this training required?
This short session (2.5 hours) is designed to provide practical advice and tips that can be applied immediately in the workplace.
Learning outcomes
The main objectives of this session are to develop a broad understanding of:

the legal issues in dealing with poor performance
what we mean by capability
the causes of poor performance
what a capability process should include
fair decisions on poor performance
the process for medical capability

Benefits of the training

To meet the requirements of all legislation governing employment law in Guernsey
To ensure managers conduct thorough and successful disciplinary processes
To ensure that any process followed and/or decision made does not compromise the rights of the employee

Click here to purchase tickets

The Right Advice On: Managing Poor Performance
2026-04-23 09:30 - 11:30 | Jersey Tribunal Office, 1st Floor, International House, 41 The Parade, St Helier, Jersey, JE2 3QQ, United Kingdom
Overview

Get ready to tackle tough conversations and learn how to turn performance struggles into opportunities for growth and success!

Managing performance and capability issues can be complex, particularly when legal considerations and fairness must be carefully balanced.
This half-day introductory workshop is designed as a knowledge session, offering an overview of how performance and capability matters are typically approached, and what Jersey organisations need to consider before taking formal action.
Who should attend?

Managers with responsibility for people management
Those involved in HR processes
Anyone needing a clearer understanding of performance and capability in practice

No prior HR training is required.
What this session will explore
In this focused 2.5-hour workshop, we’ll cover:

Legal considerations when dealing with poor performance
What is meant by capability in an employment context
Common causes of underperformance
Key elements of a capability process
How decisions relating to performance are typically assessed
An overview of medical capability considerations

Why attend?

CPD certified
Gain an overview of performance and capability management within a Jersey legal framework
Understand the principles behind fair and consistent processes
Identify common risks and areas where issues often arise
Use this session as a starting point for further HR and people management development

Important to know
This workshop is designed as an introductory session and provides an overview rather than detailed instruction. It’s designed to support knowledge and understanding, and to highlight where more in-depth training or guidance may be required.

Click here to purchase tickets

The Right Advice On: Running a Grievance Process
2026-05-13 09:30 - 12:00, 2026-12-04 09:30 - 12:00 | Digital Greenhouse Guernsey, 2 Market Street, St Peter Port, Guernsey, GY1 1HB, United Kingdom
Overview

Learn the right way to manage a grievance process, recognise the possible outcomes, and get practical tips you can use immediately.

Who needs this training?
This half-day training is designed for those responsible for HR processes, including managers, in their organisation.
Why is this training required?
This short session (2.5 hours) is designed to provide practical advice and tips that can be applied immediately in the workplace.
Learning outcomes
The main objectives of this session are to develop a broad understanding of:

what a grievance is
the reasons for grievances
the principles of constructive unfair dismissal
managing a grievance process
carrying out a grievance hearing
recognising possible outcomes

Benefits of the training

To meet the requirements of all legislation governing employment law in Guernsey
To encourage managers to be conversant with the Company’s grievance policy and procedures
To minimise the risk of unfair dismissal claims by employees
To ensure that any process followed and/or decision made does not compromise the rights of the employee

Click here to purchase tickets

The Right Advice On: Running an Investigation
2026-06-17 09:30 - 12:00, 2026-12-18 09:30 - 12:00 | Digital Greenhouse Guernsey, 2 Market Street, St Peter Port, Guernsey, GY1 1HB, United Kingdom
Overview

Learn how to navigate the tricky waters of the investigation process with practical tips and expert advice in a relaxed setting.

Who needs this training?
This half-day training is designed for those responsible for HR processes, including managers, in their organisation.
Why is this training required?
This short session (2.5 hours) is designed to provide practical advice and tips that can be applied immediately in the workplace.
Learning outcomes
The main objectives of this session are to develop a broad understanding of:

what an investigation is
why we investigate – the importance of investigations in a fair process
what to be wary of when investigating
the role of the investigator
how to identify and draft investigation questions
how to prepare for an investigation
how to conduct an investigation meeting
how to write investigation notes and present your findings

Benefits of the training

To meet the requirements of all legislation governing employment law in Guernsey
To ensure managers conduct thorough and successful investigation processes
To ensure that any process followed and/or decision made does not compromise the rights of the employee

Click here to purchase tickets

Beyond the Advice: Is it Safe to Talk?
2026-06-25 09:00 - 13:00 | Greenhills Country House Hotel, Mont de L'Ecole, St Peter, Jersey, JE3 7EL, United Kingdom
Psychological safety isn’t about ‘being nice’.
It’s the advantage of hearing what people are currently afraid to say.
In high-pressure workplaces, silence tends to look like efficiency. Meetings run smoothly, everyone agrees, and decisions move forward quickly.
But silence often hides something else: risk, hesitation, missed ideas, and disengaged talent.
The way leaders react to challenge, mistakes, or bad news determines whether their team speaks up – or stays quiet.
In this practical leadership session, we explore how psychological safety is created in everyday moments, and how leaders can build environments where people challenge respectfully, raise risks early, and contribute their best thinking.
Because the legacy leaders leave behind is often shaped by one simple question:
Did people feel safe enough to tell the truth?
What we’ll explore:

Why ‘the silent meeting’ is a warning sign, not alignment
The relationship between psychological safety and accountability
How leader reactions train teams to share the truth – or hide it
How to invite challenge and surface the ‘missing perspective’
A practical framework you can apply immediately

You’ll leave with:

A clear understanding of where your team sits today
Practical tools to encourage honest dialogue
Language you can use immediately to invite challenge
A simple framework to build trust without lowering standards

Who should attend:

Leaders and senior leaders who want high standards and an improved culture
Managers and team leaders looking to improve communication
HR and People professionals supporting risk and performance
Anyone responsible for team performance and culture

This session is tailored for leaders and senior leaders who want high standards, improved culture, and open dialogue.
Come ready to reflect, reset, and leave with a practical approach to creating a culture where honesty, challenge, and innovation can thrive.

Click here to purchase tickets

The Right Advice On: Managing Absence
2026-09-17 09:30 - 11:30 | Guernsey Chamber of Commerce, Guernsey Chamber of Commerce, Business Development Centre, The Market Buildings, St Peter Port, Guernsey, GY1 1HE, United Kingdom
Overview

Learn how to navigate the tricky waters of employee absence management with practical tips and expert advice in a relaxed setting.

Managing employee absence isn’t always straightforward. From understanding different types of absence to navigating legal considerations, it can be difficult to know where to start.
This half-day introductory workshop is designed as a knowledge session, offering a clear overview of absence management in Guenrsey and the key factors organisations need to consider.
Who should attend?

Managers with responsibility for people management
Those involved in HR processes
Anyone looking for a clearer overview of absence management in practice

No prior HR training is required.
What this session covers
In this 2.5-hour workshop, we’ll explore:

The main types of employee absence
How absence can impact teams and organisations
Legal considerations and common risks to be aware of
How absence is typically monitored and reviewed
Best-practice principles for handling absence issues fairly

Why attend?

CPD certified
Gain a structured overview of absence management in a Guernsey context
Understand what good practice looks like – and where common issues arise
Identify when further guidance or more in-depth training may be beneficial
Use this session as a starting point for continued HR development

Important to know
This workshop is designed as an introductory session and provides an overview rather than in-depth training. It’s ideal for those looking to build knowledge before progressing to more detailed HR courses.

Click here to purchase tickets

Beyond the Advice: Awkward, We'll Fix That
2026-09-24 09:00 - 13:00 | Greenhills Country House Hotel, Mont de L'Ecole, St Peter, Jersey, JE3 7EL, United Kingdom
Avoiding difficult conversations rarely solves the problem.
It usually makes it more expensive.
When leaders delay addressing issues, the impact later manifests as confusion, frustration, damaged trust, and slipping standards.
Yet, many leaders hesitate when a conversation becomes uncomfortable.
The instinct is human: soften the message, change the subject, or wait for a better moment.
But clarity is often the most respectful thing a leader can offer.
This high-impact session helps leaders move from avoidance to confident, constructive conversations that strengthen relationships and improve outcomes.
What we’ll explore:

The cost of comfort: how avoidance creates confusion and performance drag
The flinch response
Why clarity beats sugar-coating
How to stay in the conversation when tension rises

You’ll leave with:

A simple framework for tackling difficult conversations
A ready-to-use opener that you can apply immediately
Greater confidence in handling awkward or high-stakes discussions
Tools to maintain standards without damaging relationships

Who should attend:

Leaders and managers responsible for giving feedback
Team leaders handling performance issues
HR and People leaders supporting difficult conversations
Anyone who wants to communicate more clearly and confidently

Come ready to practise, challenge your comfort zone, and leave with the confidence and language to handle difficult conversations before small issues become bigger problems.

Click here to purchase tickets

Beyond the Advice: Surviving isn't Thriving
2026-10-01 09:00 - 13:00 | Greenhills Country House Hotel, Mont de L'Ecole, St Peter, Jersey, JE3 7EL, United Kingdom
Resilience isn’t about pushing through.
It’s about staying clear, steady, and effective when the pressure is on.
In high-pressure workplaces, ‘always on’ can look like commitment. But is often leads to depleted judgement, reactive communication, and avoidable mistakes.
Leaders set the emotional climate for their teams. When leaders are overwhelmed, rushed, or reactive, that energy spreads quickly.
But when leaders are regulated, focused, and intentional, teams perform better – even under pressure.
This session explores how leaders can build sustainable resilience and manage their energy, thinking, and reactions when it matters most.
Because the way you show up under pressure becomes the environment your team works in and the legacy you leave behind.
What we’ll explore:

Why ‘always on’ is a risk signal, not resilience
What happens to thinking and decision-making under stress
How stress and threat responses shape behaviour at work
How leader energy spreads through teams
Simple micro-tools to reset in the moment

You’ll leave with:

Practical techniques to manage pressure in real time
Tools to reset your thinking during demanding moments
A clearer understanding of what drains and restores your capacity
Strategies for sustaining performance without burnout

Who should attend:

Leaders and senior leaders managing high workloads or change
Managers responsible for team performance under pressure
HR and People leaders supporting wellbeing and performance
Anyone wanting to lead sustainably in demanding environments

Come ready to slow the pace, recalibrate your thinking, and leave with practical ways to lead with steadiness, clarity, and intention – especially when the pressure is on.

Click here to purchase tickets

The Right Advice On: Running a Grievance Process
2026-10-22 09:30 - 11:30 | Jersey Tribunal Office, 1st Floor, International House, 41 The Parade, St Helier, Jersey, JE2 3QQ, United Kingdom
Overview

Learn the right way to manage a grievance process, recognise the possible outcomes, and get practical tips you can use immediately.

Grievance situations can raise complex questions around process, fairness, and legal obligations.
This half-day introductory workshop is a knowledge session that provides an overview of how grievance matters are typically managed and what Jersey employers should consider at each stage of the process.
Who should attend?

Managers with responsibility for people management
Those involved in HR or disciplinary processes
Anyone seeking a clearer understanding of grievance procedures

No prior HR training is required.
What this session will cover
In this 2.5-hour workshop, we’ll explore:

What constitutes a grievance in the workplace
Common reasons grievances arise
Key legal principles, including constructive unfair dismissal
The main stages of a grievance process
The purpose and structure of a grievance hearing
Recognising and understanding possible outcomes

Why attend?

CPD certified
Gain an overview of grievance management within a Jersey legal framework
Understand what good practice looks like when handling grievances
Identify common risks and procedural pitfalls
Use this session as a starting point for further HR and people management development

Important to know
This workshop is an introductory session and provides an overview rather than detailed procedural instruction. It’s designed to support knowledge and understanding, and to highlight where further guidance or more in-depth training may be appropriate.

Click here to purchase tickets

The Right Advice On: Managing Poor Performance
2026-10-22 09:30 - 12:00 | Digital Greenhouse Guernsey, 2 Market Street, St Peter Port, Guernsey, GY1 1HB, United Kingdom
Overview

Get ready to tackle tough conversations and learn how to turn performance struggles into opportunities for growth and success!

Who needs this training?
This half-day training is designed for those responsible for HR processes, including managers, in their organisation.
Why is this training required?
This short session (2.5 hours) is designed to provide practical advice and tips that can be applied immediately in the workplace.
Learning outcomes
The main objectives of this session are to develop a broad understanding of:

the legal issues in dealing with poor performance
what we mean by capability
the causes of poor performance
what a capability process should include
fair decisions on poor performance
the process for medical capability

Benefits of the training

To meet the requirements of all legislation governing employment law in Guernsey
To ensure managers conduct thorough and successful performance/capability processes
To ensure that any process followed and/or decision made does not compromise the rights of the employee

Click here to purchase tickets

Beyond the Advice: No Bull Allowed
2026-11-05 09:00 - 13:00 | Greenhills Country House Hotel, Mont de L'Ecole, St Peter, Jersey, JE3 7EL, United Kingdom
Culture is defined by the worst behaviour leaders are willing to tolerate.
Small moments matter.
Interruptions in meetings.
Dismissive tone.
Micro-aggressions.
Silent intimidation.
Individually, these moments may seem minor. But over time, they create behavioural debt – quietly damaging trust, collaboration, and psychological safety.
Left unchecked, the impact shows up as disengagement, burnout, resignations, and avoidable risk.
This practical, leader-focused session tackles the real cost of unchecked ‘brilliant jerk’ dynamics and helps you set a clear tolerance threshold before these issues become part of the legacy you leave behind.
Because talent is never an excuse for bad behaviour.
What we’ll explore:

How tolerated behaviour becomes behavioural debt
Early signs that team culture is slipping
Why leaders hesitate to challenge toxic behaviour
How to reset expectations

You’ll leave with:

Practical language to address behaviour in the moment
A simple 3-step boundary setting tool
Techniques on how to interrupt toxic dynamics in real time
Tools to protect team standards and psychological safety

Who should attend:

People leaders, managers, and supervisors
Senior leaders responsible for culture and engagement
HR and People professionals supporting behaviour change
Anyone leading teams where collaboration and respect matter

Come ready to challenge what gets tolerated, and leave with practical tools to protect your culture, reinforce your standards, and lead with greater consistency and courage.

Click here to purchase tickets

The Right Advice On: Disciplinaries from Investigation to Hearing
2026-11-19 09:30 - 11:30 | Jersey Tribunal Office, 1st Floor, International House, 41 The Parade, St Helier, Jersey, JE2 3QQ, United Kingdom
Overview

Learn the right way to conduct disciplinary investigations and hearings and get practical tips you can apply to your workplace immediately.

Disciplinary hearings are a formal and sensitive part of people management, with clear legal expectations around fairness, process, and decision-making.
This half-day introductory workshop is a knowledge session that offers an overview of how disciplinary hearings are typically conducted and what Jersey employers should consider before, during, and after the process.
Who should attend?

Managers with responsibility for people management
Those involved in HR or disciplinary processes
Anyone seeking a clearer understanding of disciplinary procedures

No prior HR training is required.
What this session will explore
In this focused 2.5-hour workshop, we’ll cover:

When a disciplinary hearing is required
Legal considerations and common risks
The key stages of a disciplinary process
Preparing for and structuring a disciplinary hearing
Ensuring decisions are fair, consistent, and lawful
Employee rights and employer responsibilities

Why attend?

CPD certified
Gain an overview of disciplinary processes within a Jersey legal framework
Understand what good practice looks like in disciplinary hearings
Identify common issues that can undermine a process
Use this session as a starting point for further HR and people management development

Important to know
This workshop is designed as an introductory session and provides an overview rather than detailed procedural training. It’s designed to support knowledge and understanding, and to highlight where more in-depth training or guidance may be appropriate.

Click here to purchase tickets
