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SUMMARY:Conflict Resolution
DESCRIPTION:Who needs this training?\nAll care staff working in the care industry who may be confronted by someone who is hostile or angry and requires sensitive de-escalation. \n  \nWhy is this training required?\nThis training is described by Jersey Care Commission\, (“JCC”)\, in their care standards\, as a statutory and mandatory training requirement for staff working within the care industry. \n  \nLearning Outcomes\n\n\n\nRecognise common causes of conflict\, warning and danger signs.\nUnderstand different styles of communication in order to resolve the conflict.\nKnow how to conduct real-time personal safety risk assessments.\nUnderstand the principles for de-escalating the conflict.\nGain a range of skills to reduce and manage angry and aggressive behaviour.\nUnderstand the use of ‘reasonable force’ as a last resort.\n\n\n\n\n 
URL:https://lawatworkci.com/event/conflict-resolution-training/
LOCATION:Law At Work Learning Academy\, 22-24 Seale Street\, St Helier\, Jersey\, JE2 3QG\, United Kingdom
CATEGORIES:All Training,Care Support
ATTACH;FMTTYPE=image/jpeg:https://lawatworkci.com/wp-content/uploads/2021/02/pexels-alex-green-5699684-1.jpg
ORGANIZER;CN="Law At Work":MAILTO:enquiry@lawatworkci.com
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